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Hotel · Hanoi · Ha Noi Municipality

Hanoi Garden Boutique Hotel & Spa

A 3-star boutique hotel in Hanoi's Old Quarter with a 9.6 guest rating, free Wi-Fi, and a full-service spa.

  • Walk to Old Quarter attractions
  • On-site spa and massage
  • Free Wi-Fi throughout
9.6 Perfect 809 reviews Booking.com 9.6 · 809 reviews

About

Hanoi Garden Boutique Hotel & Spa

Hanoi Garden Boutique Hotel & Spa sits on Cha Ca Street in the heart of the Old Quarter, putting you steps from the city's most walkable sights, food stalls, and the night market. With an 809-review average of 9.6, it's a traveler favorite for its combination of prime location and personal attention.

The property pairs practical comforts—free Wi-Fi, 24-hour reception, luggage storage, and nearby public parking—with a wellness angle: an on-site spa, massage services, and a garden area. Guests consistently highlight the staff's helpfulness and the quality of the breakfast, making it a dependable base for exploring Hanoi.

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Walkable Old Quarter location — Guests repeatedly note the hotel's central position, with major attractions, the night market, and local eateries within easy walking distance.
  • Standout staff service — Multiple reviewers highlight the friendly, helpful team who go out of their way—from restaurant recommendations to arranging transport and even returning forgotten items.
  • Quality breakfast with Vietnamese coffee — The breakfast spread offers a mix of Western and Asian options, served in small portions to keep it fresh, with Vietnamese coffee singled out as a highlight.
  • On-site spa and massage — The hotel includes a spa and wellness center with massage services, which guests mention as a convenient and reasonably priced addition.
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Worth weighing

4 to weigh
  • Adjacent parking is public, not private — The hotel offers parking, but it's public parking nearby rather than an on-site garage, which could mean limited or paid spaces.
  • No pets allowed — The property enforces a strict no-pets policy, so you'll need to make other arrangements if traveling with an animal.
  • Check-in window ends before midnight — Check-in runs from 14:00 to 23:59, so if you arrive after midnight, you may need to coordinate late arrival with the 24-hour reception.
  • Rooms described as basic by some — A few reviewers note that while rooms are in good condition and clean, they are not luxurious—expect solid comfort rather than high-end design.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/ Ticket assistance
  • Ironing facilities
  • Meeting/ Banquet facilities

Recreation

  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Massage
  • Children's play area
  • Hiking

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.6
Perfect 809 reviews

Guest-rated 9.6/10 from 809 reviews

Booking.com · 9.6 · 809 reviews
9.6Verified guest

“The team here was exceptionally kind and helpful, with one receptionist going out of his way to recommend restaurants and help us track down a famous local coffee spot. Location in the Old Quarter was perfect, with most sights walkable, and the hotel's airport pickup was reasonably priced and safer than a taxi.”

9.6Verified guest

“Our room was spacious with good air conditioning and toiletries, the staff were helpful, and both breakfast and service were impressive. Great location surrounded by food and shopping options, plus quality spa treatments. Excellent value.”

9.6Verified guest

“Friendly staff, excellent service, well-located, a great atmosphere, and a spacious room.”

9.6Verified guest

“I had a lovely stay at this hotel. The location was ideal, right in the Old Quarter's heart. My room was clean, roomy, and well-equipped. Staff were genuinely helpful, from city info to arranging transport. Breakfast offered a tasty range of options. I also liked the little touches like candy and notes left at my door. A wonderful experience overall, and I'd recommend it highly.”

9.6Verified guest

“This hotel surprised me with its value for money. Not a luxury resort, but the attention to detail and service exceeded expectations. The central Old Quarter location made it easy to explore, with the night market within walking distance. Staff were incredibly welcoming and went out of their way for me. Rooms were basic but in good shape—especially ones with balconies and views. Breakfast included fantastic Vietnamese coffee and Western/Asian options, served in small portions that were quickly refreshed to stay fresh.”

9.6Verified guest

“Right in the city's heart, this hotel puts you in the Old Quarter's center, close to major sights and local eateries. Staff are extremely friendly and deliver excellent service, going out of their way to make you feel like a VIP. Rooms are clean and comfortable, with nice touches like flowers on the bed for a romantic vibe. They even arrange personalized birthday cakes and rooms with views. Breakfast is delicious, with Western and Asian options, always fresh due to small serving sizes and quick refills. Their Vietnamese coffee is a must-try.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The hotel sits right in the heart of the Old Quarter, putting you steps from streets full of local eateries, shops, and the famous night market.

Local Landmarks: Major tourist attractions are within walking distance, according to guests—no transit needed for the main sights.

Food & Shopping: Reviewers highlight the abundance of food and shopping options nearby, making it easy to sample Vietnamese cuisine and pick up souvenirs.

3B-5 Cha Ca, Old Quarter, Hoan Kiem District, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
25 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, public parking is available nearby. The hotel lists parking as an amenity.

Does the hotel have a spa?

Yes, the hotel has a spa and wellness center offering massages, which guests have praised as reasonably priced.

Are pets allowed?

No, pets are not allowed at the property.

Is breakfast included?

The hotel offers a breakfast spread, which guests describe as delicious with a variety of Western and Asian options, including Vietnamese coffee.

Does the hotel provide airport transportation?

Yes, the hotel offers a paid airport shuttle. Guests mention that airport pickup cars are available at a reasonable price and are more convenient than taxis.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

7.7

Ping Hotel

Guest-rated 7.7/10 — among the top stays in Hanoi.

Hanoi

9.2

Halo Hanoi Hotel

Guest-rated 9.2/10 — among the top stays in Hanoi.

Hanoi

The bottom line

For travelers who prioritize location and service over luxury, Hanoi Garden Boutique Hotel & Spa delivers exceptional value in the Old Quarter. With a 9.6 rating and a staff that goes above and beyond, it's a reliable pick for first-time visitors and return guests alike.

9.6Based on 809 guest reviews and hotel data

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